Returns
Facialtacare.com Hassle free returns within 30 days. Contact us to process your return and we will provide you with a return shipping address. Once you send the item to our returns department, we will inspect it to ensure it is in resalable condition. Our Processing Time is 15 Days. Refund is issued minus shipping cost and return shipping is paid for by the customer. 20% restocking fee will apply for items that are opened, damaged, or sent without original packaging. No return will be accepted if the item is not returned in its original resalable condition. We are not responsible for lost or stolen packages. If shipment tracking says "Delivered", your order is non-refundable if the package is lost or stolen. We will provide the return label and deduct the shipping cost from the refund amount. In the case there is any error on our side, we accept 100% responsibility and you will receive a full refund.
